Hello Team,
We migrated to a new NGINX Server.
The website is not working – whenever I enable TAG DIV COMPOSER it shows me an error on ADMIN PANEL when activating it.
I have tested all plugins properly and settings – the TAG DIV COMPOSER is creating issue – please help its urgent.
Error Screenshot : https://snipboard.io/PamUGX.jpg
See the Error – the newspaper theme panel is also not visible : https://snipboard.io/ciCk9H.jpg
Hello!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Hello Bettina and Tag Div Team,
Please help – I am not getting reply from your team and there is a serious issue on your RAG DIV COMPOSER plugin which has broken our website.
Your team member has also accepted this – I have provided him with all access but still this is unsolved – please help – we have taken and paid for support
Hello!
Our colleague will reply to you as soon as possible. Please be patient!
Thank you!
Hello Bettina,
I understand – but how much patience – you know – our website gets a minimum of 10k to 20k views in a day – its news blog – its looking such ugly now – nothing is working.
Our complete brand image is damaged and google ranking is affected – I would request you to escalate this and get it solved as early as possible.
Please understand the criticality
Hello Team,
There are lots of issues we are facing –
1) The inbuild Visual Composer – WP BAKERY – is not filtering posts properly – Example – If you check the homepage – There is a Category ED ORIGINALS – it should show post just from this category – but its showing post from Politics, Technology etc – https://snipboard.io/HqIp8j.jpg
2) I tried to create a page from TAG DIV COMPOSER – but unable to import any prebuilt templates – when I click on Import Template – it does nothing.
3) The Most Used Hide Post Plugin – https://wordpress.org/plugins/whp-hide-posts/ – is not working on your theme
4) The slowness on the website still continues randomly
5) We cannot share staging server because I have to create a new clone server which will cost us 300 DOLLARS which we cannot afford now – if you want we can share you a one time ZIP BACKUP of the complete website with database and you can try to solve the issue on your side – once you solve it – you can guide us the steps on live
Please help us on this and solve it – its creating lots of issues
Hello!
Please continue the discussion via email.
Thank you so much for understanding!
