Error in Cloud Library Plugin

Posted in: Newspaper
Post count: 67
Sudhin
#486194
Sep 14, 2023 at 4:56 pm

Hi

As mentioned before, the Cloud Library plugin makes some error on my website. When I disable the plugin, the website works fine.
Is it possible to send me a previous version of the plugin to check if it will solve the problem or not?

Post count: 27744
Anamaria
#486214
Sep 15, 2023 at 9:01 am

Hi,

Please let me know what error you have. Also, did you make a test using only tagdiv plugins?

Thank you!

Post count: 67
Sudhin
#486302
Sep 17, 2023 at 8:53 am

Hi

https://prnt.sc/aSXu_mMd442V

THis is the error I’m getting while enabling the cloud library plugin. WHen I disable it, the website works fine.
With just the 2 plugins of tagdiv, the same error happens.

When I disable the cloud library plugin, the website works fine without crashing.

Post count: 27744
Anamaria
#486339
Sep 18, 2023 at 8:46 am

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel access?

Thank you!

Post count: 67
Sudhin
#487090
Sep 23, 2023 at 3:41 am

Any updates on this?

Post count: 27744
Anamaria
#487162
Sep 25, 2023 at 8:49 am

Hi,

Please resend a new email with those details.

Thank you!

Post count: 67
Sudhin
#488003
Oct 2, 2023 at 10:40 pm

I had sent you an email with the details. Any updates?

Post count: 27744
Anamaria
#488030
Oct 3, 2023 at 9:25 am

Hi,

I haven’t found an email from you recently

Thank you!

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