licence activation issue

Posted in: Newspaper
Post count: 3
krishnaphysics
#487401
Sep 26, 2023 at 1:52 pm

Website: https://physicsalert.com/

https://prnt.sc/GuLzSLhmSHKF – screenshot

Post count: 21065
Bettina
#487416
Sep 26, 2023 at 3:35 pm

Hello @krishnaphysics!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

Post count: 21065
Bettina
#487417
Sep 26, 2023 at 3:35 pm

Hello @krishnaphysics!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you

Thank you!

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