Malware problems

Posted in: Newspaper
Post count: 101

Hello,

like so many others I ran into issues with enolmann and greeceman accounts being made, plugins that I didn’t install and so on and so forth.

I installed the most recent updated theme as well as the new plugins, removed the accounts and plugins that shouldn’t be there.

Sadly our webmaster who’s in America can’t access the site, even after the cleaning, because of “malware”.
Furthermore there are now local users experiencing the same issue, and we can’t seem to locate where the issue comes from.

given the earlier security breach we were hoping you could assist us ?

the site’s http://www.enola.be

Post count: 21065

Hello @NickDeBaerdemaeker !

It should be possible that the zone is banned in your security tool or on your server.
Please check. We have no settings in our theme in order to do that.

Thank you!

Post count: 101

I’m sorry, but what would you mean by “zone” ? there’s no security tool installed on the wordpress installation

Post count: 21065

Hello @nickdebaerdemaeker !

I’m sorry, I mean the country. Let your server provider also check it there.

Thank you!

Post count: 101

No it is not an issue with the countries, since there’s also local users who are starting to have issues.

Mostly on company machines that have a stricter security policy, so there’s something going on that we’re missing.

Post count: 21065

Hello @nickdebaerdemaeker !

Anyway, we do not have any settings in our theme that have this effect.

Thank you!

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