Modal popup on Custom Post Type potential issue

Posted in: Newspaper
Post count: 124

Hi @ncalex,

Not exactly sure if it is an issue or if it’s just happening here.

On Custom Post Type we placed a Modal Popup element.

This element is set to slide in and show the content of page A via Page ID setting.

– Issue: in addition to the content of page A, the window that pops up also features the content of the Custom Post Type itself, where this Modal Popup is placed.

On normal posts, categories, pages, etc (not custom post type) Modal Popup with the same settings as above all works with no problem – shows content of page A via Page ID setting.

Maybe you will be able to replicate and test.

Thank you.

Post count: 124

In other words, on CPT posts Modal Popup does not show the content via Page ID. It disregards Page ID and shows the content from the “Content CPT” block.

Basically shows the content of “Content CPT” block of the custom post type page you are currently on.

Post count: 35449

Hello Alex, indeed there seems to be a problem when the popup element is used on a CPT. I added this n our list of bugs to be fixed.
Thank you for taking your time to report this problem.

Post count: 124

Thank you for checking, @ncalex.

If this could be please added as an urgent fix, would be much appreciated.

Post count: 27744

Hi,

We don’t have yet a fix.

Thank you!

Post count: 35449

Hi Alex,
We have been trying to recreate this problem, but it seems that we cannot recreate it, most likely it is related to a specific setting. Is it possible to contact us by email at contact@tagdiv.com and provide a temporary access to a page where this problem appears?
Thank you!

Post count: 124

Haven’t seen your response until posted this. Will update the theme and see if the issue still exists. Will let you know.

  • This reply was modified 2 years by Alex.
Post count: 124

Hi @ncalex,

Can you please share what setting it can be, so I can check. As according to your comment on Oct 6, 2023 “indeed there seems to be a problem”.

Thank you.

Post count: 124

Sent you an email with login details. Thank you.

Post count: 124

Hi @ncalex,

Just checking if the email come through?

Thank you.

Post count: 21065

Hello @Alex!

Yes. Please continue the discussion via email!

Thank you for understanding!

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