How to recover second license?

Posted in: Newspaper
Post count: 65
madamcza
#488403
Oct 6, 2023 at 12:06 pm

Hi,

I have two Newspaper theme licenses purchased. Both of them were used and active on two different domains. However one of those domains expired and I did not have a chance to reset the license as per the guidelines from here (https://www.screencast.com/t/Zt12bpyX) as there is no wordpress anymore.

Could you please reset that license so that I can now use it on a new project and a new domain easily? This is the license that should be reset: 98b7b18a – **** – **** – **** – f8f3c78ecf9d

Thank you!

Post count: 27744
Anamaria
#488410
Oct 6, 2023 at 1:39 pm

Hi,

Please get in touch with us via email and provide the license certificate, and let us know what domain needs to be removed.

Thank you!

Post count: 65
madamcza
#488451
Oct 6, 2023 at 6:21 pm

Hi Anamaria,

thank you for your reply and for providing me with next steps.

I have just sent and email with all the necessary details to your contact@ mailbox.

Post count: 27744
Anamaria
#488510
Oct 9, 2023 at 7:48 am

Hi,

I missed adding the address email, please contact us at contact@tagdiv.com

Thank you!

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