Good morning,
Since updating from version 12.5.1 to version 12.6.1 there is a problem with the layout of the home page. I designed my home page with WPBakery. On the version viewed on a mobile everything is fine but on the Desktop version the HomePage Post block does not appear.
Also, the X share icon, formerly Twitter, is different on the Desktop version than on the mobile version. The new icon is corrected on the Desktop version but not on the version viewed from a phone. I don’t use the mobile plugin.
Also, the Social counter plugin still displays the old Twitter logo and not X. When are you going to update?
My website is mesplaisirs.com
I cleared all caches and nothing works like before. I really want to go back to version 12.5.1 even if the X logos are not up to date, at least everything else worked very well.
Please take my comments into consideration to improve the situation and your product.
Thank you in advance,
Luc Laporte
Hello again,
I did other checks, the Homepage post block,[td_block_homepage_full_1], no longer works when displaying the website in Desktop mode with version 12.6.1, unlike version 12.5.1.Even disabling all plugins other than yours.
I did not edit my main page with WPBakery but rather with TagDiv Composer. The preview works well, but immediately live, the block does not appear. Only viewed from a smartphone.
From there, I don’t know what to do to get my main page back with the display as I had defined it before unless I return to version 12.5.1.
Please find a solution, thanks in advance,
Luc Laporte
Hello,
No unfortunately the problem with the block [td_block_homepage_full_1] is still there and is not displayed when we display the website on the HD screen of my three laptops as well as my Desktop. The browsers used are Microsoft Edge and Chrome.
This is my main issue.
As for Twitter icons, not displaying the same version between Desktop and smartphones, I don’t really care, even if I find it irritating. We have the new ones on Desktop and the old ones on Smartphones.
At first glance, it looks like the template doesn’t use the same code, depending on the display.
I don’t want the display of my website to be the one used by the code used in the release 12.6.1 for the Desktop but the one used by smartphones, like it was with release 12.5.1, except the X icons.
Now, how do we make the [td_block_homepage_full_1] block work, as it was on version 12.5.1
Thanks in advance,
Luc Laporte
Could the problem come from bad coding in the td_standard_pack_main.css
Why I mention this is that the only place where the shortcode is included in the code is on line 11104 for what would seem to be for displaying /* responsive portrait phone */
This would explain why the shortcode doesn’t work in Desktop mode and I can see it just fine from a smart phone.
I’m not a programmer but if you could give me something or a custom CSS code that I could enter in the theme panel, you know the place where we can enter custom codes, that would solve my problem while you release a new corrected version.
Because you see, this problem did not exist before version 12.6, the [td_block_homepage_full_1] block worked perfectly before.
Thanks in advance,
Luc Laporte
I checked the previous version of the theme and the CSS seems the same. Well, in the end I’m really not a programmer and still don’t understand why this works with 12.5.1 and not with 12.6.1. Just to reiterate one piece of information, the preview of the ‘td_block_homepage_full_1’ works with TagDiv Composer, but live it is not displayed with version 12.6.1
Merci !
Ultimately, I reverted to version 12.5.1 while you find a solution.
Hello, @llaporte!
Please check in Newspaper -> Plugin and see if you have installed and activate all necessary plugins, as well as the Standard Pack plugin.
In the latest update of the theme, the twitter icon should be the new one(desktop/mobile).
Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Hello again,
I think you don’t understand my problem. The td_block_homepage_full_1 shortcode does not work at all, does not display at all in Desktop mode with version 12.6.1 but works in version 12.5.1
I did all the steps you suggested but it didn’t work. I still have the same problem. As for the X icons for Twitter, I don’t care a bit. This is the shortcode I need for the layout.
Unfortunately I play in my live website. I will wait until you have a new functional version or I will later set up a demo website to give you access and demonstrate the problem. Now I’m going to go back to version 12.5.1.
I’m really sorry this isn’t working right now.
Luc Laporte
Bonjour,
Avec la nouvelle version 12.6.2 avez vous corrigé le problème du short code td_block_homepage_full_1 ?
Comme je vous l’avais mentionné voici un mois, il fonctionne bien dans la version 12.5.1 mais plus depuis la version 12.6.
Vous m’aviez dit alors que l’équipe de Dev était pour regarder cela pour une prochaine version corrigé.
Avant de faire la mise a jour vers 12.6.2 j’aimerais savoir si cet enjeux est corrigé.
Merci a l’avance,
Luc Laporte
Good morning,
With the new version 12.6.2 have you corrected the problem with the td_block_homepage_full_1 short code?
As I mentioned to you a month ago, it works well in version 12.5.1 but not since version 12.6.
You told me then that the Dev team was looking at this for a future corrected version.
Before updating to 12.6.2 I would like to know if these issues are corrected.
Thanks in advance,
Luc Laporte
Good morning,
I updated to version 12.6.2 and the td_block_homepage_full_1 problem is fixed. THANKS. For the rest of the functions, I will see in the next few hours if everything else works as expected.
Once again thank you !
Luc Laporte
