Dear Support,
how to resolve this below?
Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, tagDiv Composer.
First, visit your website (https://staging.nook.rs/) and check for any visible issues. Next, visit the page where the error was caught (https://staging.nook.rs/wp-admin/admin.php?page=td_theme_plugins) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.3.2
Active theme: Newspaper (version 12.6.1)
Current plugin: tagDiv Composer (version 4.4 | built on 05.10.2023 12:50)
PHP version 8.1.25
Error Details
=============
An error of type E_ERROR was caused in line 49 of the file /var/www/clients/client1/web1/web/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php. Error message: Uncaught Error: Failed opening required ‘td_block.php’ (include_path=’.:/usr/share/php’) in /var/www/clients/client1/web1/web/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php:49
Stack trace:
#0 /var/www/clients/client1/web1/web/wp-content/plugins/td-composer/legacy/Newspaper/functions.php(21): require_once()
#1 /var/www/clients/client1/web1/web/wp-content/plugins/td-composer/td-composer.php(198): require_once(‘…’)
#2 /var/www/clients/client1/web1/web/wp-includes/class-wp-hook.php(310): {closure}()
#3 /var/www/clients/client1/web1/web/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
#4 /var/www/clients/client1/web1/web/wp-includes/plugin.php(517): WP_Hook->do_action()
#5 /var/www/clients/client1/web1/web/wp-content/themes/Newspaper/includes/wp-booster/tagdiv-wp-booster-functions.php(3): do_action()
#6 /var/www/clients/client1/web1/web/wp-content/themes/Newspaper/functions.php(19): require_once(‘…’)
#7 /var/www/clients/client1/web1/web/wp-settings.php(600): include(‘…’)
#8 /var/www/clients/client1/web1/web/wp-config.php(98): require_once(‘…’)
#9 /var/www/clients/client1/web1/web/wp-load.php(50): require_once(‘…’)
#10 /var/www/clients/client1/web1/web/wp-admin/admin.php(34): require_once(‘…’)
#11 {main}
thrown
Hello @platamun47 !
Do you have the Standard Pack plugin installed and active?
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
