Hi, my website was hacked today. And, I have cleaned my website today. In this process, the theme panel is deleted from the wordpress. Now I want it back. I have 8.5 version running on the website, but now i want 12.6.1. I have lost my themeforest password. Can you share how can I bring theme panel back or update my website to 12.6.1? Can you share latest version with me? I cannot automatic update from within the website.
My website (https://careersquare.in) is showing blank white pages as themepanel is not there on the website.
Hello @careersquareindia !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
– the license certificate and purchase code
We will take a look and try to help you asap.
Thank you!
Sorry due to security reasons cannot share cpanel credentials. Can you please share from where to download latest version of newspaper except envanto market?
Hello @careersquareindia !
Unfortunately, there is no other place from which you can download the theme.
Thank you!
Even the download is not available on tagdiv website? If anybody has lost his access to theme forest how he can download a purchased software?
Hello @careersquareindia !
No. We exclusively sell the Newspaper theme on the Envato ThemeForest Market – https://themeforest.net/item/newspaper/5489609.
Please address this issue to Envato: https://help.market.envato.com/hc/en-us/requests/new
Thank you!
