Newspaper Mobile tag div plugin is not compatible with recent WordPress Update

Posted in: Newspaper
Post count: 1
ankitdhaka
#491613
Nov 9, 2023 at 5:33 am

I am writing to report a critical error that has been affecting the mobile version of our website since yesterday. The error message is: “There has been a critical error on this website. Learn more about troubleshooting WordPress.”

I have already troubleshooted the issue with the Cloudways Technical Support Team and determined that it is related to our newspaper theme. The error started appearing after we updated WordPress to the latest version. When we downgraded WordPress to the previous version, the mobile version of the site started working fine.

Our site’s mobile version is implemented using the Mobile Tag Div plugin. We also have the AMP plugin activated.

I kindly request that you investigate this issue and make the necessary adjustments to ensure compatibility between the plugins and the latest WordPress version. Please let me know if you have any questions or require further information.

Thank you for your prompt attention to this matter.

Post count: 27744
Anamaria
#491618
Nov 9, 2023 at 7:49 am

Hi,

Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.

Thank you!

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.