Hello,
I have an error that has arrived on my main page: https://creaveti.fr
Warning: Undefined array key “51I3RlC_u50” in /web2/zebinfo/www/creaveti/wp-content/plugins/td-composer/legacy/common/wp_booster/td_video_playlist_render.php on line 303
This error happened suddenly and I don’t see that the original action is responsible.
I specify that the error remains in version 6.3.2 and 6.4.2 of WordPress.
Also like the mobile div tag not working on the latest version.
Version currently online 6.3.2
Thanks for your help
Hello @chrystelle!
Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
Hello
reinstall mobile theme and td-composer: no change. Email sent, I will get back to you after response
Hello,
I have not heard back from support. I can’t leave this error for several days on my main page. I’m going to modify the Debug config to clear the error because I assume I won’t have any help from support this weekend.
I would like to point out that I sent an email with my license number in addition to my access (under cover of support until 03/2024)
Hello @chrystelle!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
Hello,
I will come back to you to give you the answer to my concerns in order to benefit the community.
When you use YouTube blocks via tagdiv, the video must absolutely be online.
If you delete a video, it appears in your playlist as deleted but generates an error on the index page.
You must then delete it again in your playlist on YouTube to solve the problem.
This also happens for a video attached to the playlist scheduled for future publication.
Apparently, the developers will work to resolve these issues.
Good evening to all
Hi chrystelle, indeed for the moment our youtube elements are working only if the video is publish and is public, if it is private, deleted … will no longer work and it will be display a message that the problem is related to the video and it can no longer be seen.
I added your suggestion on our list for improvements and I hope our developer will check and improv it.
Thank you!
