Critical error on mobile site / previous fixes not working

Posted in: Newsmag
Post count: 29

Hi folks,
OK, getting a critical error on my mobile site. I deleted and reinstalled TagDiv mobile and cleared out the cache but nothing changed. When I disabled TagDiv mobile the home page displays perfectly. But the header and footer on the pages aren’t there. So for now I have mobile disabled so that I at least have that. But can you please help with the fix?
Thanks!
h

Post count: 35449

Hello,
Just make sure that you have the Newsmag v5.4.2, If I correctly remember it is possible that a similar problem to be in previous version.
Thank you!

Post count: 29

I updated to 5.4.2 and cleared cache, and I’m not getting the critical error any more but the site is still not displaying properly on mobile. On my Google Pixel, I’m still not getting the header and footer on the individual pages. What could be causing this?

Post count: 35449

Hello,
Ok, can you please contact us via email to check the problem? Please contact us at contact@tagdiv.com and please provide temporary wp-admin access and some screenshots with the problem. We’ll check it as soon as possible.
Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newsmag’ is closed to new topics and replies.