Issues with personal IG profile

Posted in: Newspaper
Post count: 50
MarijaZT
#493775
Nov 27, 2023 at 1:43 pm

This is the message I keep seeing: “Block Render Failed – Personal Instagram Account not found ! Please connect your Personal Instagram Account.”

When I try to connect this is what I get: “{“error_type”: “OAuthException”, “code”: 400, “error_message”: “Insufficient developer role”}”

Can someone please help me resolve the issue?

TIA,
Marija

Post count: 27744
Anamaria
#493776
Nov 27, 2023 at 1:51 pm

Hello,

Due to certain data security requirements, access to personal accounts is restricted. We recommend switching to a business account -> https://help.instagram.com/502981923235522 and logging in to the Theme Panel -> Social/APIS -> https://i.imgur.com/Yx9KEOG.png. You need to be connected to a Facebook page. We will attempt to resolve this, but we cannot guarantee anything as it is beyond our control.

Thank you!

Post count: 50
MarijaZT
#493794
Nov 27, 2023 at 3:46 pm

Thank you for your answer. Changed all of my accounts to business… all good now.

Viewing 3 posts - 1 through 3 (of 3 total)
The forum ‘Newspaper’ is closed to new topics and replies.