Hello. I have problems with the visibility of the advertising contracted by my clients, the problem is that when you are not logged in you cannot see the advertising even if you deactivate the advertising blockers. However, when I am logged in, if I see the contracted advertising, the problem needs to be solved so that anyone who visits the website can see the advertising, attached caprura.
Block used for advertising (Ad box – Custom ad)
Attached is a complete web capture, there is this detail of the advertising boxes that do not appear without being logged in.
Tested browsers:
Google Chrome. If it loads. “it worked by activating settings, privacy and Site Settings, newscaribe.com, Pop-ups and redirects (allow) and Intrusive ads (allow).”
Microsoft Ege. It doesn’t load some.
CCleanes browser. same problem as with “Microsoft Ege”
Brave. same problem as with “Microsoft Ege”
I don’t understand well, are you referring to the configuration of the newspaper theme or the browser itself? This happens on all the PCs I’ve tried, it’s not just mine, just like incognito, the same problem, it only shows it when it’s logged in. In case it is a permissions problem in the theme, where is it changed?
Hello @ludyma !
If you want, we can take a look, see exactly the issue and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Thank you!
Ok, I will send the accesses, another thing to keep in mind in the mobile version, if it loads all the advertising, so it is a permissions problem, I think, what I don’t know is where those attributes are found in the topic.
sent credentials
Hello, I wanted to tell you that after reviewing the web part and the mobile part more carefully, I see that the advertising that is seen without a problem is the one with external urls and the internal ones do not load, both on the web part and in the mobile part, I say this to provide more information to the support team.
