Save Settings Loading for ever… =/

Posted in: Newspaper
Post count: 2

Hi.
We utilize the TagDiv Newspaper theme, However, we are encountering an issue where the ‘save settings’ process is endlessly loading. I have thoroughly reviewed all the information available on your support forum, but the problem persists (maybe a 403 problem in the ajax….who knows?). Could you please provide assistance in resolving this?

Post count: 27744

Hello,

The problem is caused by Wordfence https://i.imgur.com/mWh318q.png please set it in learning mode.
Also,please check this guide https://pagebuildersandwich.com/whitelist-urls-wordfences-firewall/

Thank you,
Anamaria

Post count: 27744

Hello,

The problem is caused by Wordfence https://i.imgur.com/mWh318q.png please set it in learning mode.
Also,please check this guide https://pagebuildersandwich.com/whitelist-urls-wordfences-firewall/

Thank you,
Anamaria

Post count: 2

Hi.
Thanks for the reply!
I already turned off that plugin, but the problem resist. =/
I am not using multisite WordPress.
What can I do now to proceed well?

Post count: 27744

Hi,

You need to use Workforce assistant https://nl.wordpress.org/plugins/wordfence-assistant/to remove the plugin wordfence

Thank you!

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