Block Render failed – no data received, please check the Instagram ID or connect

Posted in: Newspaper
Post count: 163

Dear Support,
Please if you can to help me.
I try implement Instagram block on page https://nook.rs/najnovije/
We checked all more times, business account is connected, but data from instagram not display.
You have admin parameters to connect our site https://nook.rs

Thank in advance.

Post count: 27744

Hello,

Due to certain data security requirements, access to personal accounts is restricted. We recommend switching to a business account -> https://help.instagram.com/502981923235522 and logging in to the Theme Panel -> Social/APIS -> https://i.imgur.com/Yx9KEOG.png. You need to be connected to a Facebook page. We will attempt to resolve this, but we cannot guarantee anything as it is beyond our control.

Thank you!

Post count: 163

Dear Anamaria,
we have a bussiens insta account.
Settings all done like you explain.
But problem still exist…

Thank for your help.

Post count: 27744

Hi,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Post count: 163

Dear Anamaria,
I sent you mail for admin access

Thank you in advance.

Post count: 163

Dear Anamaria,
Do you have any update…

Thank in advance.

Post count: 27744

Hi,

We had free days to celebrate Christmas, and we will investigate as soon as possible

Have a great day!

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