Video popup

Posted in: Newspaper
Post count: 91
ersandrino
#496489
Dec 28, 2023 at 2:07 pm

Hi, I’m using the ability to watch videos in YouTube popup mode. To make it work I follow these steps: I create the article with the title and the description of the post inside. Inside the article I also include the link to the YouTube video. After doing this, I change the format of the article and put it in “video format” and save everything after also selecting my reference category. Inside the page I copied the section present here: https://cloud.tagdiv.com/block-102-video-news-pro/. Maintaining all setups. When I click on the player icon, the video popup opens, I press the play button and it gives an error: “An error occurred. Try later. (Playback ID: etc etc”.

This happens with any video I post. If I open the video within the article without the popup mode, it displays correctly. What solution do you provide for this problem?

Thank you

Post count: 27744
Anamaria
#496490
Dec 28, 2023 at 2:17 pm

Hi,

I checked and the video popup work on the block https://i.imgur.com/JhyYdtC.jpg
Please try to use another browser.

Thank you!

Post count: 91
ersandrino
#496493
Dec 28, 2023 at 2:30 pm

I also tried on other browsers but it doesn’t work! I also tried on another PC, mobile tablet but it doesn’t work. I just sent you a private email on: contact@tagdiv.com

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