Classic editor not working with the theme

Posted in: Newspaper
Post count: 8
Gonbolise
#497275
Jan 9, 2024 at 12:19 pm

Classic editor data or media uploads are not working while trying to edit or add new posts for our website https://koko.ng

Does it mean “Classic Editor” plugin is no more supported with this theme?

Post count: 27744
Anamaria
#497277
Jan 9, 2024 at 12:37 pm

Hi,

What error is dispalyed?

Thank you!

Post count: 8
Gonbolise
#497279
Jan 9, 2024 at 12:46 pm

Hi,

The page is non responsive below is the error which i can see on console side. No errors are there on logs.

Query variable sumopath not found 70.7e0d15d55b6c8c0b2cde.js:26:32996
GET
wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data

Firefox can’t establish a connection to the server at wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data. rest-proxy:16:5901
GET
wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data

Firefox can’t establish a connection to the server at wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data. rest-proxy:16:5901

Post count: 27744
Anamaria
#497283
Jan 9, 2024 at 1:34 pm

Hi,

Did you make a test using only tagdiv plugins? Or did you switch to a default theme to check it?

Thank you

Post count: 8
Gonbolise
#497284
Jan 9, 2024 at 1:44 pm

Hi,

As this is live website, we have tested this scenario in staging one. I will prepare staging website again and get back. Is it okay, I share the staging website wordpress admin access here?

Post count: 27744
Anamaria
#497287
Jan 9, 2024 at 2:17 pm

Hi,

Yes, please contact us via email at contact@tagdiv.com and please provide wp-admin access and the link to this topic to identify you.

Thank you!

Post count: 8
Gonbolise
#497298
Jan 9, 2024 at 4:16 pm

Hi,

I have emailed the details from nisamudeen97@gmail.com account. Please do check

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