When i scroll fast on Safari on both Mac and iPhone, even Chrome on iPhone, it disappears thing, not consistent at all. I have tried deactivating every plugin and it did not work. (Chrome on PC works fine)
Here is the video on Safari Macbook: https://drive.google.com/file/d/12WsZYqBcT0PSLP6yrmwjufFZEkF6_A82/view?usp=sharing
Hello @loaphuong24h!
The page’s elements need time to be fully loaded. This problem is about the page speed of your website. I recommend you have fewer elements on the page.
Thank you!
Even the category pages with very few elements have the same problems. I searched on google and found some other themes/page builders have this problem too. If it is because of the page load, then it must be smooth after the page finishes loading, but in this case, the pages always have inconsistent problems
Hello @loaphuong24h!
Check this guide: https://forum.tagdiv.com/what-is-ajax-preloading/
I hope that helps you!
Thank you!
unfortunately it is not fixing the problems :(. I just bought tagdiv 2 months ago, how can i get further tech support
Hello @loaphuong24h!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
I have sent the email. Thank you for your support!
I also have this same problem in Safari. How do I solve this?
Chrome works fine.
Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
you should test chrome on iphone/ipad, it has this problem as well
