I cant edit or add new articles with classic editor

Posted in: Newspaper
Post count: 3

I’m having problems being able to edit or publish new articles, when I save as draft or publish, all the content disappears.
writing the article
after saving it, everything clean

I select the html tab to see if there is text from the article and only the code that I attached in the screenshot appears.
html tab

Additionally, the buttons to create new categories or to edit publication date or whether the article is public or private do not work.
In addition, it usually gets slow, I want to paste the text of the article but I can’t, after a while it allows me to do it, but it takes a long time.
Any help, I would appreciate it
Portal GayPeru

Post count: 3

adding an article
after saved, it clear everything
code in html tab

  • This reply was modified 2 years by gayperu.
  • This reply was modified 2 years by gayperu.
  • This reply was modified 2 years by gayperu.
Post count: 21065

Hello @gayperu!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Post count: 3

Hello, thanks for the response, after deactivating the plugins, I found the one that was causing problems, it was Ads Pro. Everything is ok now, thank you!

Post count: 21065

Hello @gayperu!

I’m glad that you solved the issue.

Thank you!

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