Newsletter Message – You are already signed up

Posted in: Newspaper
Post count: 12

Hello,

Website URL: https://thehempcow.com/
There is a newsletter subscribe option in the footer. It is using Leads shortcode.
Now, once you subscribe to the newsletter, then when you refresh the page, then it displays the message:
“You have already subscribed to this mailing list!”
This message is displayed even after i delete the particular email id from the admin panel.

I think this message is displayed based on cookies.
Now, i want the subscribe field always to appear.
and when one enters the email id, it should display success/error message based on AJAX.
If one has already been subscribed, it should show error message that the user is already subscribed.

How to implement this using Leads shortcode ?

Screenshot: THC newsletter footer

Post count: 27744

Hello,

Yes, it is based on the cookies. Please disable this option, and then if you unsubscribe, then the email address will be deleted -> https://i.imgur.com/e6EcHkV.jpg

Thank you!

Post count: 12

Hello Anamaria,

I think you did not got the question.
The screenshot you have sent is to hide the Unsubscribe button.
We have already checked this box.

How can we remove the validation based on cookies section?
> What we want is, that user should always be allowed to enter the email id and click on Subscribe Button.
> When User click on Subscribe button, then based on if the user is already subscribed, it should display the error message “User is already subscribed.”
> and if user is not subscribed, then it should display “Thank You! User is successfully subscribed.”

What is happening now is:
If i want to subscribe 2 users from the same browser, I cannot.
Please try and check yourself.

Post count: 27744

Hello,

You can try to exclude those from cookies tds_leads, tds_leads_email

Thank you!

Post count: 12

Can u please let me know how to do it ?
I dont think so that it will be resolved only by doing this.
this is whole functionality issue in the them according to me.

Post count: 12

Also, you did not mention on how to achieve the scenario that i mentioned in my query

Post count: 27744

Hi,

You need to set your cache plugin, please let me know what plugin you use.
Also, the workflow that you want for subscribing can be done only with custom work or using another plugin.

Thank you!

Viewing 7 posts - 1 through 7 (of 7 total)
The forum ‘Newspaper’ is closed to new topics and replies.