I created a seperate mobile version for my homepage and it shows up as the mobile version under pages in wp-admin but when I load my site on mobile it’s not loading the mobile page that I designed.
When I’m logged into my admin account it loads the correct mobile version but when it’s not logged in it doesn’t load it for whatever reason. Please help!
Hello,
Can you please let me know what cache plugin you use?
Also, please provide some screenshots with your version when you are logged.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
I use WP rocket but I’ve had it disabled while I’ve been working on the site.
And this is really strange but for some reason today the mobile version seems to be loading correctly (and it wasn’t loading correctly yesterday). And I haven’t changed anything at all since then. So, my concern now is that this issue happens again in the future.
What was happening yesterday is that the phone viewport seen here:
was what was loading when I loaded the homepage on my phone with my wordpress account logged out.
And as you can see below, the mobile page I created is clearly selected under the mobile page dropdown.
Here’s a screenshot of the mobile page I created (what should be showing up on mobile), which is what was showing up with my wordpress account signed in:
Keep running into issues left and right and it’s very frustrating!
I just noticed that when I load the desktop version of my site with my account logged out (in a different browser) the header is all messed up, the homepage looks nothing like what it’s supposed to, and it’s displaying the mobile footer for some reason. Yet when I load it with my admin account logged in it loads perfectly.
When I load it logged out in another browser it looks like this:
But for whatever reason the Opinion page loads perfectly, even when logged out on another browser.
And as I mentioned, I have no issues when logged in, as you can see below.
I even tried uninstalling WP rocket and using FlyingPress with the same result. Please help!
Hello,
Please use the WP Rocket and make sure that you have enabled the option for mobile cache https://docs.wp-rocket.me/article/708-mobile-cache and check after. Use only one plugin for the cache.
Also, we can take a look if you agree to check, so please contact us via email at contact@tagdiv.com and please provide the wp-admin access.
Thank you!
I was able to resolve the issue (at least for now) using the configuration for WP Rocket found here and installing the siteground optimization plugin (I use siteground for hosting) with only the Memcached option selected. So it was either an issue with my WP rocket settings and/or combability issues with my hosting provider that was resolved by adding their plugin.
Hopefully it continues to work but if I run into any issues I’ll check back in here.
Hello,
I’m glad that you managed to solve it.
Have a great day!
