cannot connect facebook and instgram accounts

Posted in: Newspaper
Post count: 23

Error connecting facebook account –
Could not find Business Profile
It looks like this Facebook Account is not currently connected to an Instagram/Facebook Business profile or theme’s application has not been authorized to access data for any of the Instagram/Facebook Pages managed by this Facebook Account.

Post count: 27744

Hello,

Please let me know what version of the theme you have. Please update to the latest version 12.6.5
You can use the auto-update option or manually update https://tagdiv.com/introduction-to-newspaper-theme-automatic-updates/
Also, do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagDiv Standard Pack, tagDiv Composer.

Thank you!

Post count: 23

i have the 12.6.5
In the previous version the problem started with this continuous update

Post count: 27744

Hi,

Have you tried to connect your account now and it’s not working?

Thank you!

Post count: 23

not working

Post count: 27744

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Post count: 23

ok sent

Post count: 23

Has it already been reviewed?

Post count: 23

That’s it, it’s solved, now the followers are not shown

View post on imgur.com

Post count: 27744

Hi,

I just checked, and the social counter works well.

Thank you!

Post count: 23
Post count: 27744

Hello,

This will be fixed in the next update.

Thank you!

Viewing 12 posts - 1 through 12 (of 12 total)
The forum ‘Newspaper’ is closed to new topics and replies.