After updating to 12.6.5, there is an extra thing in the upper left corner of the page.
how to disable it ?
Image Link
Hi,
For the issue with the icon please resave the settings from the theme panel.
Have a great day!
Which setting for this problem ?
I didn’t have this icon originally, but I did after updating.
Hi,
You need only to click save; you do not need to change a setting to save.
Thank you!
We have the same issue. Can you tell us exactly what settings are we supposed to be saving?
Best
Hi,
You just need to save in the theme panel, no settings need to be changed.
Thank you!
Hi Anamaria
Sorry for jumping in on this.
As support people you know what you mean. However, I sometimes find that replies from tagDiv are not always clear, leading to some confusion.
It may be obvious to you when you suggest ‘resave the settings’ or ‘You need only to click save; you do not need to change a setting to save’ and ‘You just need to save in the theme panel, no settings need to be changed.’
I assume you simply mean
In the Theme Panel, there is a ‘Save Settings’ button. Click that button.
If that’s the case, perhaps it would be easier just to say the above.
However, if it’s more complicated than that, I stand corrected and will stop butting in on someone else’s issue. 🙂
On a positive note, having worked in a similar environment a few years back, it’s an endless task which requires patience so thank you to you and all the others in support.
Best, Ian
The same problem here !
Solution: downgrade and wait for solution.
Congratulations !
Yes, I believe Anamaria just means: Click on Theme Panel, scroll down to the bottom and click “Save Settings” in the bottom righthand corner of the page–this is not for any particular setting. Just simply click “Save Settings.” I did this and the extra space and the ^ at the top of my front-end page disappeared.
I am also having the same issue on the web and mobile as well so I have downgraded again. Hope this works haven’t tried yet. [Click on Theme Panel, scroll down to the bottom and click “Save Settings”]
Ian, you are correct…
Thank you!!!
Matt
You only need to do these 3 points in the admin panel of your website. You don’t need to click anything else:
Resolved now.
Hi,
i clicked “save” in theme panel, clear cache, the icon is still there
Now it’s gone – i have to click twice “save” 🙂
