Your Site is Experiencing a Technical Issue

Posted in: Newspaper
Post count: 4

Below error occured and afterwords by entire site went down. I had to restore an old backup.

Howdy!

WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, tagDiv Composer.

First, visit your website (https://website.com/) and check for any visible issues. Next, visit the page where the error was caught (https://website.com/wp-login.php) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://website.com/wp-login.php?action=enter_recovery_mode&rm_token=55EWVI9HiM0RedsRDTV2NB&rm_key=L14gEdVaN69t7leSM2QCRc

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.5
Active theme: Newspaper (version 12.6.5)
Current plugin: tagDiv Composer (version 4.8 | built on 11.03.2024 11:04)
PHP version 8.1.27

Error Details
=============
An error of type E_ERROR was caused in line 49 of the file /home/u238372/domains/website.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php. Error message: Uncaught Error: Failed opening required ‘td_block.php’ (include_path=’.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/u238372/domains/website.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_wp_booster_functions.php:49
Stack trace:
#0 /home/u238372/domains/website.com/public_html/wp-content/plugins/td-composer/legacy/Newspaper/functions.php(21): require_once()
#1 /home/u238372/domains/website.com/public_html/wp-content/plugins/td-composer/td-composer.php(191): require_once(‘/home/u238372…’)
#2 /home/u238372/domains/website.com/public_html/wp-includes/class-wp-hook.php(324): {closure}()
#3 /home/u238372/domains/website.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#4 /home/u238372/domains/website.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#5 /home/u238372/domains/website.com/public_html/wp-content/themes/Newspaper/includes/wp-booster/tagdiv-wp-booster-functions.php(3): do_action()
#6 /home/u238372/domains/website.com/public_html/wp-content/themes/Newspaper/functions.php(19): require_once(‘/home/u238372…’)
#7 /home/u238372/domains/website.com/public_html/wp-settings.php(663): include(‘/home/u238372…’)
#8 /home/u238372/domains/website.com/public_html/wp-config.php(104): require_once(‘/home/u238372…’)
#9 /home/u238372/domains/website.com/public_html/wp-load.php(50): require_once(‘/home/u238372…’)
#10 /home/u238372/domains/website.com/public_html/wp-login.php(12): require(‘/home/u238372…’)
#11 {main}
thrown

  • This topic was modified 2 years by nadruaapps. Reason: extra info
Post count: 27744

Hello,

Can you do a test using only tagdiv plugins? Did you make changes to the theme files?
Please delete the tagdiv Composer and tagdiv Cloud Library, and reinstall them from Newspaper-> plugins.

Thank you!

Post count: 9544

Note: we had bunch of issues with WordPress 6.5 last night, and had to roll back to 6.4x. Waiting for 6.5.1.

Post count: 27744

Hi @simchris,

Can you tell me what problems you encountered with version 6.5, along with the theme?

Thank you!

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