I have no idea why but every few days the tagDiv Cloud Library disables itself breaking the header of the website and showing code instead…
Can somebody help me figure out why?
I’m at a loss.
Hello !
Usually this problem is caused by an extra plugin that is in a conflict with the theme plugin, or any extra security or caching tools. Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
Thank you!
I keep having this problem.
It keeps deactivating itself at least once a week and when it does it breaks my header and the site doesn’t load properly.
I use W3 Total Cache for caching and Wordfence Security + Really Simple SSL for security. Are these plugins known to work with NewsPaper? Are there other cache plugins that play nice with Newspaper for sure?
Please let me know or I’ll have to move to another theme that actually works
Hello!
We recommend the Wp Super Cache plugin.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you.
Thank you!
Thanks for posting. It keeps happening and I was using W3 Total Cache so now I just disabled that and installed WP Super Cache. Hopefully that will work
