Settings reset to default after update

Posted in: Newspaper
Post count: 5

Following the last 2 theme updates (most recently 12.6.6 on 5/21/2024) our theme settings have reset to the default settings and we have had to re-enter our license key. Is there something that can be done to prevent this?
https://www.countrylines.com/

Post count: 27744

Hi,

In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

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