Get PHP error everytime when delete cloud templates.

Posted in: Newspaper
Post count: 8
soft4fun.tw
#511154
Jun 22, 2024 at 7:39 pm

As title, the PHP error log shows:

[22-Jun-2024 16:21:46 UTC] PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes) in /home/mywebsite/www/wp-includes/class-wpdb.php on line 2320
[22-Jun-2024 16:21:46 UTC] PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes) in /mywebsite/soft4fun/www/wp-includes/functions.php on line 650

It only showed when I tried to delete a cloud template.

I tried to set WP_MEMORY_LIMIT to 1024M, but nothing help.

Post count: 9544
simchris
#511161
Jun 23, 2024 at 3:20 am

did you also change php memory setting in hosting panel? wp-config does not change the limit set in php.ini

Post count: 8
soft4fun.tw
#511163
Jun 23, 2024 at 11:17 am

Yes I did it before I posted.

Post count: 27744
Anamaria
#511194
Jun 24, 2024 at 10:51 am

Hi,

We can take a look at this and investigate the issue. Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

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