Critical error when Composer plugin is activated

Posted in: Newspaper
Post count: 28
HumBot
#512790
Jul 16, 2024 at 4:36 am

Hello! I have been using your wonderful Newspaper theme for 6 years! Sadly, I am now getting a wordpress critical error when TagDiv Composer plugin is activated.

I have tried different php versions and am currently using 8.3.

I increased memory to 256mb

I have deleted Composer plugin, cleared cache, and reinstalled Composer plugin

I contacted my host and they told me it is a problem with the Composer plugin and to contact TagDiv

Will you please help me with this?

The website is http://www.yournec.org

Post count: 27744
Anamaria
#512797
Jul 16, 2024 at 7:48 am

Hello,

Can you please let us know what is the critical error? You can send some screenshots.

Thank you!

Post count: 28
HumBot
#513198
Jul 20, 2024 at 6:14 am

I dont see a way here to upload a screen shot but if you visit the url it is right there on the landing page:

http://www.yournec.org

thank you for your reply!

Post count: 9544
simchris
#513202
Jul 20, 2024 at 7:01 am

for our sites, we had issues with 8.3 as huge number of wordpress stuff not yet compatible….highly recommend you stick with php 8.2 for now, which works

Post count: 28
HumBot
#513215
Jul 21, 2024 at 12:27 am

Thank you for this suggestion. I downgraded to 8.2 last night and as of now there is still no improvement in the problem.

Post count: 27744
Anamaria
#513270
Jul 22, 2024 at 9:22 am

Hi,

We can take a look at this and investigate the issue. Please get in touch with us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation, know that we will disable the other non-tagDiv plugins.

Thank you!

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