Error in header template after downloading from cloud template

Posted in: Newspaper
Post count: 285

Hi, Whenever I am downloading Default RTL pro header menu into the website, there is a huge empty space between the main menu+search and the 1st fold element on the homepage or posts which I want to show to my users. I have also added the column setting screenshot which is default by the template. If I am turning the layout off, then this issue gets resolved but this is causing the search bar as well as main menu to misalign.

Screenshot: https://drive.google.com/file/d/11eawNNoikgybl6pTD5OK7656LJzJs5_D/view?usp=sharing
Settings screenshot: https://drive.google.com/file/d/1ECh3ja6RgT1wX9HDHt_lBrYQIEO8wzP9/view?usp=sharing

Post count: 285

Here are two website examples, we are migrating one of our websites to another domain, but the older domain showing pages correctly and the new domain is showing pages with gaps:

Old website: https://www.electronicsb2b.com/category/eb-specials/industry-report/
New website: https://eleforyoubizz.in9.cdn-alpha.com/category/eb-specials/industry-report/

Please click ok on center popup to view the new website page.

Post count: 27744

Hi,

You need to play with the settings on the inner row/column and row https://i.imgur.com/J0ke5bB.png

Thank you!

Post count: 285

I tried, but the gap is not getting deleted. Also, did you check 2nd message? I have just migrated the full website to new website and category pages are also showing gaps.

Post count: 27744

How did you migrate the website?

Post count: 285

We have copied files and restored database

Post count: 27744

Hello,

When you performed the migration, something you imported was incorrect.
Using the import/export option from the theme will allow you to import only the theme panel settings, the cloud templates go in tool > export – https://i.imgur.com/3Wxk885.png then to import you need to go in tool > import then install the wordpress importer and clink on run import – https://i.imgur.com/tyxoVvg.png

Thank you!

Post count: 285

I have tried your method, but after importing the templates are not showing up in cloud template section.

Post count: 285

It is showing cloud templates already exists when I import again but can’t see inside the cloud template section.

Post count: 27744

Hi,

Can you please provide some screenshots?

Thank you!

Viewing 10 posts - 1 through 10 (of 10 total)
The forum ‘Newspaper’ is closed to new topics and replies.