License and Theme Panel Settings Reset Every 3-4 Days at 6 AM

Hello everyone,

I’m experiencing a recurring issue with the Newspaper theme on my WordPress site. Every 3-4 days, precisely at 6 AM, my theme’s license seems to get automatically removed, which also resets all the settings in the Theme Panel. As a result, I have to manually re-enter the license key and restore a backup of the Theme Panel settings to get my site back to normal.

This is becoming quite frustrating as it disrupts the smooth functioning of my website. Has anyone else faced a similar issue? If so, could you please suggest any potential solutions or workarounds? I’m not sure if this is a bug or if there’s something wrong with my setup.

Any help would be greatly appreciated!

Thank you in advance.

Best regards,
Stevan

Hi Anamaria,

Thank you for your response and sorry for my late answer. I have turned the debug logging in the wordpress and here is an error which I am receiving:

[26-Aug-2024 06:17:38 UTC] PHP Warning: require_once(tds_update.php): failed to open stream: No such file or directory in /home/username/domains/bijeljinalive.com/public_html/wp-content/plugins/td-subscription/includes/td_subscription.php on line 1432
[26-Aug-2024 06:17:38 UTC] PHP Fatal error: require_once(): Failed opening required ‘tds_update.php’ (include_path=’.:/usr/local/php74/lib/php’) in /home/username/domains/bijeljinalive.com/public_html/wp-content/plugins/td-subscription/includes/td_subscription.php on line 1432

Can you help me with this problem?

Thank you!

Hi,

After changing the PHP version to 8.0 I have receieved this error after trying to read any of my articles on the website:

Fatal error: Uncaught ValueError: Unknown format specifier “�” in /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-cloud-library/parts/tdb-comments.php:177 Stack trace: #0 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-cloud-library/parts/tdb-comments.php(177): sprintf() #1 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-includes/comment-template.php(1623): require(‘…’) #2 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-cloud-library/state/single/tdb_state_single.php(1969): comments_template() #3 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_comments.php(470): tdb_state_single->{closure}() #4 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_comments.php(470): Closure->__invoke() #5 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php(27): tdb_single_comments->render() #6 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-includes/shortcodes.php(434): td_global_blocks::proxy_function() #7 [internal function]: do_shortcode_tag() #8 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-includes/shortcodes.php(273): preg_replace_callback() #9 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-composer/includes/tdc_composer_block.php(220): do_shortcode() #10 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-composer/includes/shortcodes/vc_column.php(440): tdc_composer_block->do_shortcode() #11 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php(27): vc_column->render() #12 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-includes/shortcodes.php(434): td_global_blocks::proxy_function() #13 [internal function]: do_shortcode_tag() #14 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-includes/shortcodes.php(273): preg_replace_callback() #15 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-composer/includes/tdc_composer_block.php(220): do_shortcode() #16 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-composer/includes/shortcodes/vc_row.php(1187): tdc_composer_block->do_shortcode() #17 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php(27): vc_row->render() #18 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-includes/shortcodes.php(434): td_global_blocks::proxy_function() #19 [internal function]: do_shortcode_tag() #20 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-includes/shortcodes.php(273): preg_replace_callback() #21 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-composer/includes/tdc_composer_block.php(220): do_shortcode() #22 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-composer/includes/shortcodes/tdc_zone.php(771): tdc_composer_block->do_shortcode() #23 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php(27): tdc_zone->render() #24 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-includes/shortcodes.php(434): td_global_blocks::proxy_function() #25 [internal function]: do_shortcode_tag() #26 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-includes/shortcodes.php(273): preg_replace_callback() #27 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-includes/class-wp-hook.php(324): do_shortcode() #28 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters() #29 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-cloud-library/wp_templates/tdb_view_single.php(139): apply_filters() #30 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-includes/template-loader.php(106): include(‘…’) #31 /home/vinkoch/domains/bijeljinalive.com/public_html/wp-blog-header.php(19): require_once(‘…’) #32 /home/vinkoch/domains/bijeljinalive.com/public_html/index.php(17): require(‘…’) #33 {main} thrown in /home/vinkoch/domains/bijeljinalive.com/public_html/wp-content/plugins/td-cloud-library/parts/tdb-comments.php on line 177

I’ve switched back to the version 7.4.33.

Do you have any other suggestion?

Thank you and best regards,
Stevan

Hi,

WP version: 6.6.1
Theme version: 12.6.6

Thanks!