Hello team,
I am using parenting theme under the Newspaper theme v12.6.6, and I encounter a few issues with sticky header as below.
1. Under tagDiv composer, when I turn on the mobile menu sticky under manager, and then I click the header on my mobile view webpage, the box on the left hand side change from “mobile menu sticky” to “mobile menu”, so that I cannot edit the mobile menu sticky. I want to change the word “all about parenting” but there is no way I can edit it.
2. I notice there are a few social icons under the mobile menu, but I cannot find any way to edit the social icons.
Please assist, thank you!
Hello,
1. Please scroll on the page and if you have enabled the mobile menu sticky you see it -> https://i.imgur.com/4SXydD9.png -> https://www.youtube.com/watch?v=HXQQygkCCJo
2. To change the font and color for the mobile menu please go to Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd
The social icons from the mobile menu are coming from the Theme Panel -> Social/Apis -> Social Networks -> https://i.imgur.com/kKYIECB.png remove/edit them after your needs.
Thank you!
Hello Anamaria,
Thanks for your reply, I am done with question 2, but I am still unable to resolve question 1.
In my case, I can see the word mobile menu sticky on the left hand side of the panel, but
1) I do not have any options to edit the text under the panel,
2) the mobile menu sticky didn’t show up when I scroll up and down so that I cannot click and edit the mobile menu sticky on my mobile view/ web view directly.
I can send you the images directly to show you my case if you can share your email with me. Thank you for your help.
Hello,
Yes, please send some screenshots. Maybe you have an empty row in the mobile sticky menu, and you need to edit it with composer, not in the theme panel.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Thank you Anamaria,
I cannot install the software on my computer due to restrictions of my company, but I can share the picture using the link below if you are ok.
1. There is a default sticky header based on my newspaper theme, and I want to edit the text as seen in picture 001.
2. Under the composer, there is no way for me to edit the text as seen in the picture 002.
Please assist, thank you.
Hello,
You need to add elements in the mobile menu sticky. Did you check this video https://www.youtube.com/watch?v=HXQQygkCCJo ? Please check this video https://we.tl/t-VGomw3wNwv
Thank you!
Hello @campbell!
That sticky header in this demo is the same with the same elements. Please follow the steps like this: https://app.screencast.com/rWJPUy2wOJUbg
If there is another problem, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will investigate the issue and let you know what can be done there.
Thank you!
Thank you Bettina,
We have just sent you email, please help to follow up.
