Logo missing and space issue

Posted in: Newspaper
Post count: 29
Post count: 27744

Hello,

Did you update the theme or plugins? Have you tried reimporting the settings before updating from the theme panel -> import/export?
It seems that your cloud templates are no longer assigned, so please go to the cloud templates section and assign them globally.

Thank you!

Post count: 29

Cloud template? Where will I find that?

Post count: 29

I truly wish I could get a straight answer that resolves my issue. I have had this bouncing for more than a month. The title of my newspaper – Influence Media News, does not show on desktop. It is CUT OFF on the left and there is so much SPACE as the post is pushed to the right leaving a huge space. I need the content margin reduced so that the article and the name of the paper are in alignment. I am not sure how else to explain this and I would like to understand how to execute the fix. Thank you. https://influencemedianews.com/psi-tv-launches-self-serve-tv-offer/

Post count: 27744

Hello,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Post count: 29

a part of the challenge is, Bluehost has a verification code it sends to my email that I believe expires within a certain time frame. Happy to offer the login – I just see a challenge with the notification of your attempt to login and my response.

  • This reply was modified 1 year by Anamaria.
Post count: 29

I am going to use another theme for now. No need to log in because I will use a different theme – at least for now. I have grown tired of WAITING for this theme to work for me. A FREE theme is looking great. UGH! this is why some people find it hard to invest. If I return to this theme, I guess this will continue to be a pending issue. I bought this several months ago and I am yet to have this theme look like what I hoped – the vision I got when I decided to buy this.

Post count: 27744

Hi,

As I mentioned in other topics, I kindly ask you to no longer provide access to the forum for the website or host. Also, I’m sorry, but our support is available from Monday to Friday, and unfortunately, every time I told you to contact us via email, you didn’t do it, so we couldn’t investigate the issues you’re having there.

Have a great day!

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