Issue / bug with TagDiv composer.

Posted in: Newspaper
Post count: 23

3 times in a row i make different changes on my Homepage template, which most of the times i got bugged were different, no exact timing or no exact reproduce of issue.

It caused me to invest a time of work and then notice that the TagDiv returns error on Homepage while editing and bugged the page on few places. Also doesn’t let me edit elements / mark them while in editing page. Issue happens only on the Homepage template, others are OK.

The only thing I can think of, is when I restore the website backup again, to update theme and it’s plugins, as it’s been few months, but not sure if it’s related though. So is there an easy fix on this or someone experienced it?

The thing is that it doesn’t show the error while “Saving”, on the “Saving” gives always success but after some time if you re-visit home page for editing it, you’ll notice that it’s glitched like on the screenshot and won’t let you mark / edit / work on it and leaves few columns glitched, smashed, strange.

Preview image: https://ibb.co/vXc8sLh

Post count: 27744

Hello,

We can take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Post count: 23

Should I firstly return a working backup, before it broke, or to keep it like that bugged for you to investegate and after that to revert to the time it was OK?

So to know before contacting you with the details.

Post count: 27744

Hello,

You can use the revision only for the homepage and check if the issue persists -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

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