Hi,
I am getting this error to my website.
please have a look. here is the URL: https://whatson.guide/cafe/
URL: https://prnt.sc/8ISFohUZTWvA
Hello,
Please let me know what php, WordPress and theme versions you have.
Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Thank you!
Yes, i can’t edit the pages. its just happened I upgraded the theme version and downgraded as well still the problem is not solved. i deactivated all the plugins without the theme core plugins but the issue is not solved
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This reply was modified 1 year by
artsetsu.
mainly issue come with this page: https://whatson.guide/cafe
Hello,
Do you use a plugin for events https://i.imgur.com/CVuMgC7.png? can you please diable it and check after?
Thank you!
Hello,
We can take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.
Thank you!
hi,
I send the email from arman@whatson.uk.com
please check inbox or spam folder
i have the cloud template and if I want to edit then its giving this error: https://prnt.sc/ZcgnTZ-vlIns