Hello,
When adding image from gallery or uploading a new one to a “Single image” in TD Composer, the image is not rendering in preview and it cannot be saved (see link https://culturailfov.ro/arhiva-foto/)
All worked ok until 2-3 weeks ago
Thanks
Hello!
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
Hello,
We have disabled all except: tagDiv Cloud Library, tagDiv Composer, tagDiv Social Counter, tagDiv Standard Pack
And still cannot load images in “single image”
The website is not cached by anything else, no CF
Thanks.
Also we have reinstalled all TagDiv plugins and we also noticed that the problem persists for all elements that reuire to select a photo (Header logo-> Logo Image, )
For demo purposes we created page: https://culturailfov.ro/test/
Thanks.
Hello!
Strange! We would like to investigate your issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic to identify you
Thank you!
Mail sent
Problem solved, ModSecurity was active in cPanel, Thanks Bettina
Hello!
I’m glad that I could help you!
Have a nice day!
