403 error Forbidden on Home page

Posted in: Newspaper
Post count: 40
gmodonesi
#519943
Oct 30, 2024 at 2:17 pm

Since this morning, whenever I add a new post, the homepage displays a 403 error. The other pages and the post itself are displayed correctly.
Only the homepage shows the error.
The website has been online without any issues for weeks and I haven’t added any new plugins or anything else.
If I switch to another template the problem disappears.

http://www.vincimi.it

Thanks

Post count: 21065
Bettina
#519945
Oct 30, 2024 at 2:27 pm

Hello!

Please check this guide: https://kinsta.com/blog/403-forbidden-error/

Thank you!

Post count: 40
gmodonesi
#520000
Oct 31, 2024 at 10:49 am

Hello,
it it possible that the problem is due to some special charatcers in the text or title of the post?
Because I tried with a simple post with few words an it didn’t happen.
I tried again with the original post and it happened again.
I know it may sound strange but who knows…

Post count: 21065
Bettina
#520003
Oct 31, 2024 at 11:51 am

Hello!

I haven’t encountered this kind of issue. But we can check and investigate more on your end.
Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
– the necessary details(examples, links, screenshots)

We will check the issues you have and try to help you asap.

Thank you!

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