I am getting a horizontal grey border above the menu in iPad portrait. And a vertical grey border on each side of the masthead in iPad Landscape. There seems to be nothing in the control panel that would cause this in the menu row. Nothing on the row, column or element. But it is obviously something to do with the row because on the portrait version, the sticky menu scroll up and hides the grey border when it goes up.
Pics are at https://drive.google.com/drive/folders/1Gb_V9OEMjyGR6P4VmetIoEkGh_VGqbMf?usp=drive_link
Website is https://onlineinvestmentconference.com/
Thanks in advance.
Hello,
I don’t have access to the screenshots https://i.imgur.com/XJjv7gc.png Also, you check this option for shadow https://i.imgur.com/asjnphg.jpeg
Thank you!
Hi there, sorry to put on GD, here are two images on imgur. https://imgur.com/a/8l8Z1OT
Hi,
I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?
Thank you!
I set you up as a new user but WP doesn’t let me add a note when setting up a new user. But the email went out at 11:35PM, Saturday Nov 9, North American EST.
Let me know if any problem.
Hello,
Please also, include the topic in the email and please let me know the subject of the email.
Thank you!
It looks like you have confirmed your access at 5:41 AM, 60 minutes ago. https://imgur.com/a/W8CidyG
The topic is described in this post – grey borders in tablet – Landscape/Portrait.
Let me know if you need more information.
Hello,
Yes, it seems that the email wasn’t sent. Please check now. The grey border is not displayed for me.
Thank you!
Not sure why you don’t see it. I am checking on an ipad. Funny enough, the grey border in portrait position is gone. But in Landscape mode the two vertical grey borders are still there. I include two screen shots. One of the OIC and one of your own TagDiv site. You can see that on your site the header goes all the way to each side. But on the OIC, each side of the header has a grey vertical border. Not a big deal but I would like to get rid of them and go all the way to the edges. https://imgur.com/a/6iMZNof
Hello,
I made some changes because I saw that you had set the logo’s image height to be too high, which caused the issue. So, please check again.
Thank you!
the issue seems fixed in portrait mode but not in landscape mode. See SS: https://imgur.com/a/8M0wezi
Hello,
Please check now.
Thank you!
Sorry but no, there is not change. Cleared cache on Safari and di everything like that and still no improvement. Screenshot taken just now.https://imgur.com/a/nvNwhpv
Hi,
Please recreate the header template, set the image as a background, and use only the logo on the image.
Thank you!
