Category Template different when loaded from mobile

Posted in: Newspaper
Post count: 7

Hi,

I am facing an issue where the cloud template for categories loads different content on mobile, and I don’t know why.

I turned off the mobile and AMP plugins as I want to have the same structure on every device.

But the category template is showing different results if loaded from mobile.
I can load the same category page from a browser and resize it to mobile and get the desired result. But the moment I toggle the device toolbar, it renders something different.

Image Browser Responsive
Image Browser Responsive

Image Device Toolbar
Image Device Toolbar

  • This topic was modified 1 year by egosuriname. Reason: Image links were not working
  • This topic was modified 1 year by egosuriname.
Post count: 7

The only change between the two are the classes in the html tag

Browser responsive html classes look like this
<html … class=” td-md-is-chrome” .. />

Device Toolbar html classes look like this
<html … class=”td-md-is-ios td-md-is-os-x td-md-is-safari” .. />

Don’t know if this might help find the issue.

Post count: 27744

Hello,

Please provide the link to your website.
Also, do you use a mobile template -> https://i.imgur.com/yYSdcYO.png ?

Thank you!

Post count: 7

Hi,

Yes this is the link
https://depublieketribunesu.com/

No, I don’t use mobile template. I removed it as the responsive version of the tag div composer was enough.

Post count: 27744

Hello,

I checked and you have there a mobile template, please make sure that you don’t have anything assigned here -> https://i.imgur.com/X9XhnqY.png

Thank you!

Post count: 7

Hi,

I added the mobile template at first, but removed it later on.
Is it possible that it still holds on the mobile template even though I removed the mobile template and plugin?

As seen here (https://i.imgur.com/2lB9DHT.png), I don’t have a mobile template on the category template

Post count: 27744

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Post count: 7

Hi,

I sent you the details.
Hope it can get solved.

Kind regards.

Post count: 7

Hi,

Is there any update on this?

Post count: 27744

Hello,

I reply via email. Please check it, and I am sorry for the delay.

Have a great weekend!

Post count: 7

Hi Anamaria,

Thank you, the issue is resolved. Appreciate the help.

Post count: 27744

Hello,

I’m glad.

Have a great day!

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