I mistakenly clicked to turn sticky off on the right hand column/sidebar on my site. It was working fine before doing so but when I turn it back on it won’t remain in frame on scroll.
Website address : http://www.businesseye.co.uk
I do have a backup I can revert to if necessary but would like to know how to fix this in case it happens again. I tried the same on my staging site, when you turn sticky off it won’t work when turned back on.
Any advice greatly appreciated.
Thanks
Hello,
I just checked now and seems that you have managed to solve the issue -> https://i.imgur.com/geqgN0u.jpeg
Thank you!
Hi Anamaria
No the issue is still there. It’s on the homepage & the most read panel on the right should stick until the ad comes into frame.
Can you check again please
Thanks
Hello,
Please use this code in the theme panel -> custom code – custom js https://pastebin.com/81iQqr30 and check if the issue persists.
Thank you!
Anamaria
I have added the code as you suggested but it has had no effect.
Can you advise further?
Thanks
Hi,
Have you checked for a plugin conflict? Please deactivate ALL plugins, including wp bakery, except tagDiv ones; also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.
Thank you!
I have tried everything you have suggested but the problem still persists. I have noticed on other pages where sticky is working this class is present before the other elements:
<div class=”clearfix”></div>
When I make the column sticky on the homepage this is not there. Not sure if this is related?
How can I add this if it’s required?
Hi,
I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?
Thank you!
Anamaria
I rebuilt the homepage from the default template and it seems to have fixed the issue.
Thanks for you help.
