Fields Missing?

Posted in: Newspaper
Post count: 10

Hi I logged into my site to edit it today and all the fields to enter things are gone.

I didn’t touch anything since yesterday but it seems to be doing this https://imgur.com/a/pnThdaz it’s happening to every element I try and edit.

To add to this, I never updated any plugins or anything. No automatic updates happened either since I don’t enable those anyways.

I also tried loading in a different browser and it is still happening there as well.

Post count: 27744

Hello,

This is strange. Something happened there; there’s no way it could have happened suddenly. Was there any update or change that caused this issue? Please try using only the TagDiv plugins and check afterward.

Thank you!

Post count: 10

Yes, I disabled the other plugins and nothing changes. Like I said above, I updated nothing / didn’t changed anything since Wednesday the 9th.

To add, I am using Firefox as my main browser. That is where I took the screenshot. It might be a bug?

Just checked my Google Chrome and it is working there today, but not my Firefox still.

Post count: 27744

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?

Thank you!

Post count: 69

I am suddenly having the exact same issue when editing team member. no changes, no updates that I am aware of. Was fine yesterday

Post count: 128

Welcome to the club, as do I đŸ«€

https://forum.tagdiv.com/topic/host-litespeed/

Post count: 27744

Hello,

Please use another browser, like Google Chrome, because there is an issue with the latest version of the Firefox.

Thank you!

Post count: 9

I had the same problem in Firefox. Vivaldi works fine though. Any idea about the reason?

Post count: 27744

Hi,

This will be resolved in the next update.

Thank you!

Post count: 9

Hi Anamaria, is this in the next update of firefox or the Newspaper theme?

Post count: 27744

Hi,

Yes, and it will be added in the next update.

Thank you!

Post count: 9

Hi,

When will there be an update?
The problem still exists… and I need a solution 😒

Post count: 27744

Hi,

The solution is to use another browser. Now, the rc version is in testing.

Thank you!

Post count: 9

Hi,

The problem still exists after both Firefox and the Newspaper theme are updated.

Example
I have to solve this problem because 40% of our users use Firefox.

If the problem isn’t solved I can not use your template for our new site.

Post count: 21065

Hello @Hans!

Can you please provide the link where this issue is happening? Or more information about the shortcode you are using?

Thank you!

Post count: 9

LINK
https://blog.vgomedia.nl/

SHORTCODE
Image info box

Post count: 21065

Hello @Hans!

Please re-add the shortcode, let the basic settings of the shortcode, and check again.
I’ve tried it on my end, and it shows well on Firefox.

Thank you!

Post count: 9

Hi Bettina,

Thank you!
Found the “problem”…

When you chose IMAGE BOX General – Vertical Align- Center; the content is not visible.

Image Box - Vertical Align - Center

Post count: 21065

Hello @Hans!

Unfortunately, I couldn’t replicate the issue.

Thank you!

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