Website icons missing for some people (screenshots provided)

Posted in: Newspaper
Post count: 10

Hi there,

Some of my team in the Cayman Islands cannot see most of the websites default icons within various devices and browsers. Icons like the menu drop arrows, post slider arrows, footer contact icons etc.

I however can see these on all devices and broswers – I am based in the UK.

Here is what my team in the Cayman Islands see…

Does anyone know what is causing this issue? They have tried clearing all cache. We also do not have any cache plugins installed.

Thanks,
Dan

Post count: 27744

Hello Dan,

Unfortunately, I can not see your screenshots https://i.imgur.com/VYLLKoq.png

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

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