Updated theme and non-working contact form

Posted in: Newspaper
Post count: 8

Hi. After updating the theme to the latest version, the ACF form stopped sending emails. By clicking on the send button, the form becomes inactive and the “think” icon appears on the button and nothing happens. No information appears about whether the form was sent or an error occurred.

Post count: 21065

Hello!

There is a problem with displaying the button loading forever, but the button seems to work well. I’ll add this bug to our investigation list.

Thank you for understanding!

Post count: 8

Hello.

Unfortunately, but the button is not working properly because the messages are not coming to the email. I did a test with the WP Mail Logging plugin and got the feedback “Invalid address: (From): Array”. When can I expect a solution to the problem?

Also, when trying to submit a blank form, it highlights the fields that need to be filled in, but it doesn’t work for checkboxes. Here you can see how it works https://www.elter-gaz.pl/formularz-czyszczenie-chemiczne/

Post count: 21065

Hello!

I meant it’s not giving any error, so it is not working correctly. It’s a loop there.
They should be required fields. Check an example for the checkbox and the settings: https://app.screencast.com/JjrNlOITndmWW. It is from the APP demo.

Thank you!

Post count: 8

Hello.

The solution you proposed is for post forms and the ACF form cannot be plugged into that.

Post count: 21065

Hello!

If you use the Form Input, please check the ACF settings for that field and set it as required.

I hope that helps you!

Thank you!

Post count: 8

Hello.

The field is set as required, but it doesn’t work.

Post count: 21065

Hello!

I’ve tested it, and it works well for me: https://app.screencast.com/W2oFoZs4d5djT -> https://app.screencast.com/il8VgOnjRZAuw
Maske sure it is not a plugin conflict or anything else that interfere there.

Thank you!

Post count: 8

Hello.

I know how to enable this option, and I’ll say again that it doesn’t work.

Post count: 8

Hello.

How to exclude the first item from the selection list so that the form returns that the field is required?

Post count: 8

Hello.

I found the option “Allow empty”, but I would like to translate the item “- Select -”. I will immediately hint that the Loco Translate plugin does not find such an item.

Post count: 21065

Hello!

If you like, I can take a look and check why this is not working for you if the fields are set as required.

Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you

Thank you!

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