Impossible to reach Menu / Categories on Mobile phone

Posted in: Newspaper
Post count: 15

Hi,

I have a question about my blog using last version of NewsPaper theme.
Everything works fine with Desktop Version.

My blog : https://julliette.fr

But when click on the button to show the menu on Mobile phone, nothing happends. the menu isn’t diplayed. How can I resolve because I think it’s a problem to crawl all pages of my website for Google.

Thank you.

Post count: 21065

Hello!

Please check if those options are enabled: https://app.screencast.com/QraEF3FK3gj0l
Make sure you’ve edited the mobile viewport and choose a menu to display on your mobile viewport as well.

Thank you!

Post count: 15

These 2 options are enabed. But it doesn’t work on mobile phone.

Where can I enable the menu on Mobile phone ?

Post count: 21065

Hello!

By using the responsive version or mobile page, you can edit your mobile viewport and add the shortcode called Mobile menu: https://app.screencast.com/PKN1tAHAq5Okq
Then, you should select a menu from the shortcode’s settings.
Make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If you can’t handle it, then I can try to help you. Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 15

Hi,

When I use TagDivComposer and try to click on Menu on Mobile version, it works.

I remove all caches, you can try on my website : https://julliette.fr

When I click on Button, nothing happened.

Post count: 21065

Hello!

If you use some extra plugins, please deactivate them temporarily and check the results. Otherwise, contact us for more investigations.

Thank you!

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