Sidebar Social Counter Shows Youtube Subscribers 0

Posted in: Newsmag
Post count: 59
TheZugzwangBlog
#52950
Jun 13, 2015 at 8:50 pm

I just update the theme to the latest version, and also the plugin social counter but it appears 0 youtube subscribers…
Thanks..

Post count: 7909
Alin [tagDiv]
#53081
Jun 15, 2015 at 1:36 pm

Hi,

The latest version of Social Counter is 2.10, please make sure that you have updated the plugin. Also please re-add your youtube Id – http://screencast.com/t/R0hi5hn3ag25 and clear cache. Also please make sure that your subscribers number is visible from youtube settings.
Please also provide a link so we can take a look.

Thanks!

Post count: 59
TheZugzwangBlog
#53348
Jun 16, 2015 at 12:14 am

Hello!
It doesnt works. I have already update the plugin and re-add my youtube id too…
This is my youtube id channel: /channel/UCktQczxtZXKdnwxqi4Lorwg
Thank you very much.

Post count: 7909
Alin [tagDiv]
#53407
Jun 16, 2015 at 9:22 am

Hi,

I also checked this with your id and it works fine – http://screencast.com/t/UukDWyQ08 – http://screencast.com/t/P3mj42QtKc

channel/UCktQczxtZXKdnwxqi4Lorwg

Also you ca disable all your plugins leave just Visual Composer and Social Counter active, clear cache and check again if your subscribers appear.
If you have tried the above suggestions and it doesn’t work, please send an email at contact@tagdiv.com and provide wp-access so we can take a look, also paste a link to this topic so we can know who you are. We will answer as soon as possible.

Thanks!

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