Hello. Thank you for your hard work.
BlockChain PRO pre-built theme (including content) has been successfully installed.
After that, the first section of the homepage works normally on large screens. However, on mobile (small screens), there is an issue where the pages overlap behind the menu, or the screen is cut off and overlaps again after a little manipulation.
It seems that the basic settings such as height are different from the example (sample) theme. Please let me know what to do.
* Use the latest version of Chrome browser on desktops (PCs).
* Use iPhone and Chrome browser on mobile devices.
* Please refer to the attached My site, video, and images.
https://xn--9y2bv4wp6fc6a.com/
https://drive.google.com/file/d/1lcgFSIo5L_JNHBdKAO_Gw_bWuz_Gb-FY/view?usp=sharing
https://drive.google.com/file/d/1jJrQVtfd8GlkpnKmr8tAn1jsHQJ0tAPT/view?usp=sharing
Hello!
Can you see the issue while you edit the homepage with the tagdiv Composer? If not, then it could be a browser glitch.
Thank you!
There is no specific error in tagdiv Composer. The problem is that the same error continues right after the DEMO installation after initializing the hosting (server).
And of course, the same error occurs when using other types of browsers.
Hello!
So, do they look good in the tagdiv Composer? Then it means an extra plugin interferes there.
Thank you!
Yes, there was no error in tagdiv Composer.
Only essential plugins are installed, and other optional plugins are disabled, but the problem remains.
※ See attached image.
https://drive.google.com/file/d/1V4HuBfMuhBis6i4gC0k_tMxjzalNE0Ot/view?usp=sharing
https://drive.google.com/file/d/1MuB0GbNxwh3XlY9cpOoh-aqkhSIYvDvH/view?usp=sharing
Hello!
Do you mean the background color?
Thank you!
No. The layout at the top of the homepage is cut off.
Could you please check my video & image (link)?
https://drive.google.com/file/d/1lcgFSIo5L_JNHBdKAO_Gw_bWuz_Gb-FY/view?usp=sharing
https://drive.google.com/file/d/1jJrQVtfd8GlkpnKmr8tAn1jsHQJ0tAPT/view?usp=sharing
Hello!
Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic to identify you
I’ll check and try to help you!
Thank you!
