Hello Support,
I am currently in the process of uninstalling the Default Pro theme on my website. Unfortunately, when I attempt to uninstall, I receive the following error message in a popup:
Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus: error td_ajax_request_name: uninstall
errorThrown: https://wordpress.org/documentation/article/faq-troubleshooting
Could you kindly assist me in resolving this issue and guide me on how to successfully uninstall the theme?
I look forward to your prompt assistance. Thank you.
Best regards,
Vunt
Hi Vunt,
If you want to install a different demo, you can do so directly without manually uninstalling the Default Pro pre-built website. This should resolve the problem.
Alternatively, you can try disabling all plugins except the tagDiv plugins and then attempt to uninstall the Default Pro pre-built website again.
Thanks
