Hello,
When using the Sign in / join header option in Theme Panel it doesn’t work, and reports logins are incorrect. The feature has worked for years with no issues.
Any ideas where to start troubleshooting?
Hi,
The theme panel option for Sign in / join header will apply only if you are using an old header template style, if you are using a cloud header template, then you’ll need to add the element for Sign in / join using tagDiv Composer.
Thank you!
Hey,
The site is still using an old header and still WP Bakery. The site hasn’t changed in years, the option works and displays, it pops up when you click on the menu option but when you try to sign in it says that the username or password is incorrect, its not account specific.
Hi,
If you have an old header and maybe an old theme version, then it is possible that the code from it no no longer be working with most recent WordPress versions. In this situations I will recommend a full backup and after that to update the theme and WordPress after that make a test using only tagDiv plugins and check the browser console for errors. Also if you are using a child theme, please set the main theme for tests.
Thank you!
