Hello,
I’m experiencing a new issue with the Newspaper theme: the image galleries inside posts are not working correctly.
When I click on an individual image, the lightbox opens as expected, showing the navigation arrows and captions (when available), but the actual image is not displayed (please refer to the screenshot: https://www.dropbox.com/t/FCSI5d87zLfpE17i).
Both the theme and WordPress versions are up to date.
You can see an example of the issue on this page:
https://www.imuc.it/imac-g4-una-icona-del-design/
Could you kindly help me resolve this?
Thank you in advance for your support.
Best regards,
Alessandro.
Hi Alessandro,
This problem occur when you are logged in? If not, then the problem is related to some options from cache plugin that are apply when you are not logged in. Also, please check if you are using any plugin to optimize the images, is possible to interfere with the theme options and to create this situation.
Thank you!
Thank you as always, you’re truly an invaluable resource.
I cleared the cache and deactivated the SiteGround “Speed Optimizer” plugin, and now the image galleries are working perfectly on both the desktop and mobile versions.
I’ll now look into whether I can continue using the SiteGround plugin with different settings.
Have you encountered this issue before? Do you have any suggestions or best practices to ensure compatibility between Speed Optimizer and the Newspaper theme?
Thanks again, you’re amazing! 😊
Alessandro.
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This reply was modified 1 year by
Alessandro.
Problem solved, thank you. I’m writing the solution here as it might be helpful for other users who are using the SiteGround “Speed Optimizer” plugin: go to the plugin settings → Media → Media Optimization → disable the “Lazy Load Media” option under the “Media” section. The gallery now works correctly on all devices. Thank you.
Alessandro.
