Unassign the theme where we are not using the theme anymore.

Posted in: Newspaper
Post count: 4

Hello, Community!

I’m facing an issue with theme licensing. I currently have the license code activated on my staging site, but it’s also assigned to one of my local installations and my live website. However, none of these sites are using the theme anymore, and I’d like to reassign the license to my staging site.

When I try to activate it on staging, I get an error saying the license is already in use elsewhere.

Can anyone guide me on how to remove the license from the other two sites and assign it to my staging site?

Thanks in advance for your help!

Post count: 35449

Hi,,
Please get in touch with us via email at contact@tagdiv.com and please provide the license key. We’ll make a request for it to be checked.
Thank you!

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